Contact information

CONTACT US

The Collector’s Guild is an Australian-owned online trading-card and collectables store based in Brisbane, Queensland.

Trading name: The Collector’s Guild
Legal business name: WILSON, AARON
ABN: 14 429 909 591
Website: thecollectorsguild.com.au
Email: enquiry@thecollectorsguild.com.au

Customer enquiries

For assistance with an order, product, return or delivery, email enquiry@thecollectorsguild.com.au.

Please include your order number when contacting us about an existing order.

We aim to respond within two business days.

Returns

Please do not send a product back without contacting us first. An appropriate return address and instructions will be provided after a return has been reviewed and approved.

The Collector’s Guild is currently an online-only store and does not operate a public retail location or offer in-person returns unless specifically arranged.